Watch: How a server outage took down Microsoft Teams and Outlook

Microsoft is experiencing an outage affecting several of its services, including Teams, Outlook and AI software Copilot.

Services affected

The disruption spans tools used for workplace communication, email and artificial intelligence. Microsoft Teams and Outlook are widely associated with day-to-day communication and correspondence, while Copilot is the company’s AI software.

Because the outage involves multiple Microsoft products, users may be unable to access or use these services normally. The available information does not specify how long the disruption will last or provide details about its cause.

Why the outage matters

The incident highlights the effect that a problem affecting one technology provider can have across different types of digital services. Teams, Outlook and Copilot serve distinct functions, but all are part of Microsoft’s product ecosystem.

At this stage, the confirmed impact is limited to the affected Microsoft services. Further details about the scope, duration and resolution of the outage have not been provided.

What we know

• Microsoft services are experiencing an outage.
• Microsoft Teams is affected.
• Outlook is affected.
• AI software Copilot is affected.
• The cause and duration have not been specified.