Many users of the Asos app saw a message referring to an apparent hack appear on their home screens on Tuesday. The alert prompted concern among customers, although the available information does not establish what happened behind the message.
What Asos told users
Asos said people should not engage with the message. That is the company’s stated guidance for users who encountered it through the app.
The warning is significant because the message appeared directly on the home screens of many app users, giving it broad visibility. However, no further details about the message, its source or any confirmed impact were provided.
What is known so far
Users looking for additional steps have limited information in the available statement. Asos has not, in the supplied details, announced a confirmed breach, disclosed affected customer information or outlined any wider response.
For now, the clearest instruction is to avoid engaging with the message. Further guidance would be needed to determine whether users should take any additional action.